We're here to help
Found a bug? Have an idea for a feature? Running into trouble with your account? Whatever it is, send us a message and a real person on the Meteredo team will get back to you.
Many common questions are already answered in our FAQ. Looking to remove your account instead? Head straight to Delete Account.
Support hours: Monday – Friday, 9:00 AM – 6:00 PM (PKT)
What can we help with?
Pick a category, then tell us a bit more below.
Message ready to send
Your email app should now be open with your message pre-filled — just hit send. We don't have an automated ticketing system wired up yet, so every message currently reaches our support inbox directly.
Support response timeline
| Category | Typical Response Time |
|---|---|
| Bug Report | 1–3 business days |
| Account Issue | 1–2 business days |
| General Inquiry / Feedback | Up to 2 business days |
| Feature Request | Reviewed regularly — no fixed timeline |
These are estimates, not guarantees — actual response time can vary depending on volume.
Still have questions?
Check out the full FAQ for quick answers, including:
Visit our Delete Account page to submit a request. We process deletions within 30 days.
Yes — completely free, with no ads and no in-app purchases or subscriptions.